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Help with our Mac apps, your license key, or the website we look after for you. Pick a product, check the common answers, and write to us if you’re still stuck.

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Choose a product and we’ll show the answers people ask for most, then fill it in on your ticket.

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XenoTools

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Using Kettlestitch? Its help and support live at kettlestitch.app ↗

Before you write: common answers

Most XenoKit questions are answered here. If yours isn’t, the ticket form is right below.

XenoKit Beta Version 1.12.0 · macOS 15 or later · Apple silicon All XenoKit help → XenoKit FAQ →

Frequently asked

What does XenoKit do?

XenoKit watches your web projects and compiles Sass, JavaScript, TypeScript and CSS when files change, by rules you keep in a .xenokit.yml file in each project. It can also run your own commands and keep dev servers such as Vite running.

Which Macs does XenoKit run on?

Macs with Apple silicon, running macOS 15 or later. It doesn’t need Homebrew, Node.js or npm.

Does XenoKit send anything over the network?

Only to install compilers and check for their updates, from registry.npmjs.org and nodejs.org, at most once a day and never installing anything on its own. There are no accounts, analytics or telemetry.

Does it need an administrator password?

No. XenoKit isn’t sandboxed, but it never asks for an administrator password or root, and the command-line tool installs into your own ~/.local/bin or ~/bin.

See every XenoKit question →

Help articles

Reporting a bug? Tell us what you expected and what happened instead, and attach a screenshot or the app’s log file if it has one. It’s the fastest way to an answer.

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Still stuck? Send us the details. Every reply comes by email with your ticket number in the subject, so the whole conversation stays on one ticket.

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