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Help with our Mac apps, your license key, or the website we look after for you. Pick a product, check the common answers, and write to us if you’re still stuck.
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Choose a product and we’ll show the answers people ask for most, then fill it in on your ticket.
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Before you write: common answers
Most Steward questions are answered here. If yours isn’t, the ticket form is right below.
Frequently asked
When will Steward be available?
There’s no release date yet. Steward is keeping the books of its first nonprofit through a full year of real use first. Leave your email with Notify me and we’ll send you one message when it’s released.
How much will it cost?
Pricing will be announced at launch.
Who is Steward for?
Volunteer treasurers of small US nonprofits, especially those without an accounting background. It was built first for a 501(c)(3) that files the 990-N e-Postcard.
Do I need to know accounting?
No. The Beginner view talks about money in and money out, with no debits, credits or account codes, and every accounting idea has a plain-English explanation. Underneath, Steward keeps proper double-entry books, and an Accountant view shows them.
Help articles
Reporting a bug? Tell us what you expected and what happened instead, and attach a screenshot or the app’s log file if it has one. It’s the fastest way to an answer.
Open a ticket
Still stuck? Send us the details. Every reply comes by email with your ticket number in the subject, so the whole conversation stays on one ticket.