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Help with our Mac apps, your license key, or the website we look after for you. Pick a product, check the common answers, and write to us if you’re still stuck.
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Choose a product and we’ll show the answers people ask for most, then fill it in on your ticket.
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Before you write: common answers
Most XenoAudit questions are answered here. If yours isn’t, the ticket form is right below.
Frequently asked
When will XenoAudit be released?
There’s no release date yet. Leave your email with Notify me and we’ll send you one message when it’s released.
How much will XenoAudit cost?
Pricing will be announced at launch. See Licensing for how our Mac app licenses work.
Which Macs will it run on?
Macs with Apple silicon, running macOS 15 or later.
Will XenoAudit change anything on my server?
No. It’s strictly read-only. On the server it runs only a fixed list of read-only commands, and it compares .env keys without reading their values. Fixes are shown as commands for you to run.
Help articles
Reporting a bug? Tell us what you expected and what happened instead, and attach a screenshot or the app’s log file if it has one. It’s the fastest way to an answer.
Open a ticket
Still stuck? Send us the details. Every reply comes by email with your ticket number in the subject, so the whole conversation stays on one ticket.